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AccessoriesServiceFAQ
What kind of rack do I need in order to have TORUK Roof TENT on my car?
Your roof rack and cross bars MUST have load limit over 75kgs; Your cross bars MUST be at least 74cm-110cm apart and height is less than 4cm. Please consult your vehicle's manufacturer regarding the load limit.
How do I mount this tent to my car or SUV?
Most conventional roof racks will support the tent if installed properly. However,you should check your manufacturer’s roof rack system to ensure it will support the weight of the tent. If you do not have a factory installed roof rack, we recommend after-market crossbars (such as Yakima or Thule).
What are the advantages of having a roof top tent?
Fast and easy to set up. Better wind and rain protection than a conventional tent. You are off the ground and away from any animals and insects. Great for 4WD vehicles. Better view and ventilation than camping on the ground. Your tent will not collect as much dirt or sand as a conventional ground tent. You do not need a flat spot to set up your tent. Rocks and mud are no longer a problem. No extra cost for an air mattress, these tents comes with a high-density foam mattress.
What’s the color and size of TORUK Hard Shell Roof Top Tent?
Now TORUK includes white and black shell and two open sizes: 1.5x2.1m & 1.9x2.1m.
Does TORUK Car Roof Tent provide a warranty?
We provide 1-year warranty to the original purchaser against manufacturer defects covering workmanship, parts, and materials which fail under normal use. During this initial period TORUK will correct the issue through repair or replacement at no cost. After the first year, we will repair and/or replace parts, materials, etc. on a case-by-case basis for failures due to normal use. TORUK does not cover problems due to user error, neglect, or acts of God. We will, however, work with you to get replacement parts and help with repair where possible.
What is the maximum speed I can travel with TORUK Roof Tent on my vehicle?
We recommend a maximum speed of 110km/h when driving with TORUK Roof Tent. Remember, you must always adhere to the legal speed limit too.
Will my car be able to tow the camper trailer I am interested in?
Yes we have a model within our large range of camper trailers to suit most cars, SUV’s & 4WD’s on the market
How long will it take to manufacturer trailer?
Usually the time frame we allocate is 3 weeks, if not in stock. This is dependent upon current orders already waiting completion. Under normal circumstances we can have your purchase delivered within 3 weeks from the deposit being received.
Do you offer a warranty?
We offer a full 6 months warranty on workmanship of our products.
What’s your standard colors?
Our standard RAL colors include white, black, green red.
Could I customize the color?
You could provide RAL color code to customize your own trailer color.
Could I add our company Logo on the trailer and tent?
Provide your original Logo design file and we could customize it for you.